Prakrit925 FAQ
If you still have questions, feel free to reach out to us anytime — we’re always happy to help.
prakrit925@gmail.com
Products
Yes. All Prakrit 925 jewelry is made from genuine 925 sterling silver with carefully selected natural stones. Each piece is crafted for durability and everyday wear, and with proper care, it will stay beautiful for years to come.
Each Prakrit 925 piece is carefully handcrafted by skilled artisans using traditional techniques and modern finishing. We focus on precision, comfort, and long-lasting quality so every design feels refined, lightweight, and made to be worn every day
We use carefully sourced 925 sterling silver and natural stones selected for their quality and finish. Our focus is on responsible sourcing and ethical craftsmanship, ensuring every piece meets our standards for beauty, safety, and long-term wear. ✨💍
Our collection focuses on timeless sterling silver essentials designed for modern women who love effortless elegance. Each piece is crafted with premium materials, lightweight comfort, and versatile styling in mind — jewelry you can wear every day while building a collection that stays beautiful for years.
At the moment, Prakrit 925 is available exclusively online. We share detailed images and product descriptions so you can shop with confidence and see every piece clearly before ordering.
Can I bring my old jewelry pieces to you for re-design?
At the moment, we don’t offer redesign or customization services. Prakrit 925 focuses on ready-to-wear sterling silver collections crafted for everyday elegance.
Shipping
We offer secure prepaid shipping across India, with delivery completed within 7–8 working days for all orders. Each piece is carefully packed and dispatched after quality checks to ensure it reaches you safely.
Yes — we deliver across India. Delivery times may vary slightly depending on your location, but every order is carefully shipped to reach you safely within our estimated timeline
For locations that are harder to reach, delivery may take a little longer than usual. In such cases, please allow up to 10–12 working days for your order to arrive safely.
We offer standard prepaid shipping on all orders, with delivery completed within 7–8 working days. Currently, expedited or overnight delivery options are not available.
Your order is processed soon after it’s placed and dispatched after final quality checks. Once shipped, you’ll receive a confirmation message with tracking details. Our delivery partners then safely carry your jewelry on its way to you within the estimated 7–8 working day timeline.
Don’t worry — tracking updates can sometimes take a little time to appear. If your status hasn’t updated after a couple of days, contact our support team and we’ll help you check your shipment.
No worries. If your order hasn’t shipped yet, we can still update the address. Contact our support team as soon as possible and we’ll help fix it before dispatch
Yes — all Prakrit 925 jewelry is made from genuine 925 sterling silver with carefully selected natural stones. With proper care, your pieces are designed to stay beautiful and wearable for years
Each Prakrit 925 piece is handcrafted by skilled artisans with close attention to detail, combining traditional techniques with modern finishing. Every design goes through careful quality checks to ensure comfort, durability, and a refined finish.
Our jewelry is crafted from premium sterling silver and carefully selected natural stones sourced from trusted suppliers. We focus on quality, safety, and responsible sourcing so every piece meets our standards for everyday wear
Prakrit 925 focuses on refined sterling silver jewelry made for modern women who value simplicity, comfort, and timeless style. Each piece is lightweight, elegant, and designed for everyday wear — a collection built to stay relevant beyond trends
Prakrit 925 is currently an online-only store. We provide clear photos, close-up details, and accurate descriptions so you can explore each piece confidently and choose jewelry you’ll love wearing for years.
We truly appreciate the love for personal pieces, but at the moment we’re unable to offer custom redesign services. Prakrit 925 currently focuses on ready collections crafted for everyday elegance. For special requests, you’re always welcome to contact our support team and we’ll try our best to guide you
Products
Each product page includes detailed photos and descriptions to help you explore every piece. If you’d like more information, you’re welcome to contact our support team and we’ll be happy to assist.
Our jewelry is made with skin-friendly materials and is tested for everyday comfort. However, since skin sensitivity varies from person to person, we can’t fully guarantee that allergic reactions will never occur.
Returns & Exchanges
Sorry it didn’t work out — what is your return policy?
We currently accept exchanges only for items that arrive damaged during delivery. Since each piece is quality-checked before dispatch, returns are not available for other reasons.
To request an exchange for a damaged item, contact our support team soon after receiving your order and share clear photos of the product and packaging. We’ll review the issue and guide you through the next steps.
Since we don’t offer refunds and only replace items that arrive damaged, refunds are not applicable. Once a damaged item is approved, we arrange an exchange instead.
We’re really sorry about that. If you received the wrong item, contact our support team right away and share photos of what you received. We’ll review it and make sure it’s resolved quickly.
Since we only arrange exchanges for damaged items, our support team will guide you through the pickup or return process once your request is approved. You won’t need to figure it out alone — we’ll share the exact steps
Billing
We accept secure prepaid payments through major debit and credit cards, along with popular online payment methods available at checkout.
Your payment is charged immediately once your order is confirmed and successfully processed.
Don’t worry — it usually has a simple fix:
• Make sure your card hasn’t expired
• Recheck your billing details and security code
• Confirm your bank hasn’t blocked the payment
• Try another payment method if available
If the issue continues, contact your bank or reach out to our support team and we’ll help you complete the order
Order questions
Contact our support team as soon as possible after placing your order. If it hasn’t shipped yet, we’ll do our best to update it for you.
You can check your order status anytime from your account page. It updates in two stages — first when your payment is confirmed, and again once your order has been shipped.
Only one promo code can be applied per order. You can always save other offers for your next purchase.
