Return & Cancellations

Yes — every order is packed securely and covered during transit until it is delivered to your address. Once the package is received and signed for, responsibility transfers to the recipient. If the delivery is made to someone on your behalf, their signature confirms safe delivery.

Any applicable taxes are calculated based on local regulations and added at checkout. These charges follow government rules and help ensure your order is shipped and delivered without delays

Return & Refund Policy
We currently offer exchanges only for items that arrive damaged during delivery. Every piece is checked before dispatch, so returns or refunds are not available for other reasons.

If your order arrives damaged, contact our support team within a short time of delivery and share clear photos of the item and packaging. Once approved, we’ll arrange a replacement.

What is your exchange policy?
We offer exchanges only if an item arrives damaged. Contact our support team soon after delivery with photos of the product and packaging. Once verified, we’ll arrange a replacement as quickly as possible.